Home Elevator of Austin is privately owned and operated by Jay and Melanie Knapp. After earning his BA, Jay went on to receive his certification from the National Association of Home Builders as a Certified Aging in Place Specialist, CAPS. This means Home Elevators of Austin can offer ongoing educational hours for architects with regard to planning for mobility and independence. Insight into the factors that make a home easier to live in and safer to use as people age and have new mobility issues is crucial in designing homes that are more universally accessible. Melanie handles the back-office. All our elevator installers and technicians receive elevator manufacturer training to complement decades of field experience. Dedication to quality products and customer service offers the greater Austin area unparalleled technical expertise for residential elevators.

We can arrange a hands-on demonstration in an Austin-area home for you to try the product of your choice before you buy. Or to try all our elevators, visit our west Houston elevator showroom. Call to schedule a no-obligation, in-home assessment of your home for a residential elevator.

Teamwork is what made Home Elevators of Austin an Award Winning 5-Star Dealership

Trust your home, investment, and peace of mind with Home Elevator of Austin.

  • Award-winning innovative elevator products
  • Known across southeast Texas for reliable customer service
  • Years of experience in home elevator installation
  • Licensed and bonded installation teams
  • Every employee thoroughly background-checked
licensed home elevator technician in uniform

If you have any questions or concerns, reach out to owner, Jay. It’s that simple. He’ll explain your options and answer all your questions.


Our residential elevator installation team takes time to explain the process of installation, which for vacuum elevators is much quicker and less-intrusive than other types of elevators. Our on-site team will clearly explain and demonstrate how to use your new home elevator once it is installed, configured, and tested.


We use only the highest quality made-in-America products with proven safety records. If you want the cheapest product hoping for the best, then we’re not your dealer. We require all products to meet all safety and reliability standards. After all, more than our reputation, it is the safety and satisfaction of you and your family that matter.

Why buy from a "reputable" local dealer?

  • We are certified by the State of Texas as a licensed Elevator Contractor (TDLR#20267)
  • We are fully insured offering Certificates of Insurance (COI) to all of our customers
  • Our management and staff attends ongoing educational hours to maintain proper licensing
  • We will honor your product warranty and guarantee our installation services
  • We will be timely and respect your time and property
  • We ensure that all of our employees clear background checks
  • Our field technicians are OSHA 10 Certified

Want to learn more about Home Elevator of Austin and how we can help you? Then, don't hesitate! Contact us. It’s very simple, we’re here to help you make the best decision for your needs.